Notification Bell — Support

Need help with Notification Bell? We're happy to assist with setup, styling, targeting, or anything else.

Contact

Email: hello@twocups.app

We aim to reply within one business day (Monday–Friday, UK time).

Quick start

1. Install the app and create your first notification in the dashboard.
2. In your theme editor, open App embeds and switch on Notification Bell.
3. Visit your storefront — the bell appears with a badge. Style it (colors, position, size) from the same app embed settings.

Common questions

Where do uploaded images live? In your own shop's Files (Content → Files) — they're yours.

Why isn't a notification showing? Check it's published, within its go-live/expiry window, and that any targeting rules (audience, landing page, country) match how you're visiting the store.

How do stats work? The Stats page shows opens, impressions, clicks and CTR per notification, with date ranges and period comparisons. Counters are anonymous — no personal visitor data is collected.