Notification Bell — Help & FAQ
Getting started
- Create a notification in the app dashboard — add a title, message, optional image/video, product card, or discount code, and choose a layout. A live preview shows exactly what shoppers will see.
- Turn the bell on in your theme editor: open App embeds and switch on Notification Bell, or drag the Notification Bell block into your header or any section. No code needed.
- Visit your storefront — the bell appears with a badge; opening it shows your notifications.
Frequently asked questions
Why isn't my notification showing?
Check that it is published, within its go-live/expiry window, and that any targeting rules (audience, landing page, country) match how you're viewing the store. The bell also caches for about a minute, so give a new notification a moment to appear.
Where do uploaded images live?
In your own store's Files (Content → Files). You can upload new media or pick existing files from the media picker in the composer.
How does scheduling work?
Each notification can have an optional go-live time and an optional expiry. Off by default — a published notification shows immediately and stays until you unpublish it. You can also show a live countdown to the expiry time.
How does targeting work?
Show a notification to everyone, only guests, or only logged-in customers; restrict it by country; or only show it to visitors whose landing page (path or UTM parameters) matches text you specify.
Do discount codes work automatically?
The notification shows a tap-to-copy code chip. Create the actual discount under Discounts in your Shopify admin so it applies at checkout.
What language does the bell display in?
The bell's built-in text (timestamps, “tap to copy”, countdowns) automatically follows your storefront language — English, French, German, Spanish, Italian, Dutch, or Brazilian Portuguese — and works with Shopify Markets. Your notification content shows exactly as you write it.
Does it work with Shopify Flow?
Yes. Three triggers are available in the Flow editor: Notification clicked, Discount code copied, and Customer engaged with notification (logged-in customers, so you can tag, segment, or email them). Flow is free on all paid Shopify plans.
What do the stats mean?
The Stats page shows impressions, panel opens, clicks, discount-code copies, and click-through rate per notification, with date ranges and period-over-period comparison. Counts are anonymous — no personal visitor data is collected.
Billing & free trial
The app includes a 7-day free trial. After that it's a single simple monthly plan. Manage or cancel anytime from your Shopify admin → Settings → Apps.
What happens if I uninstall?
Your notifications stop showing immediately, and all your data is permanently deleted within 48 hours, in line with our privacy policy.
Still need help?
Email hello@twocups.app — we aim to reply within one business day (UK time).